Privacy Policy
Your privacy is important to us. This Privacy Policy explains how WITH LOCAL GUIDE collects, uses and protects personal information when you visit our website, contact us or request a tour.
We process personal information only when necessary to respond to enquiries, organize and provide our tours, manage reservations and comply with applicable legal obligations.
By using this website or contacting us, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
Depending on how you use our website or contact us, we may collect information such as:
- Your name and surname
- Email address
- Telephone or WhatsApp number, when provided
- Tour date, group size and booking preferences
- Names of participants when required for entrance tickets
- Information you voluntarily provide through our contact or booking forms
- Technical information necessary for the operation and security of the website
We only request information that is reasonably necessary to respond to your enquiry or provide the services you request.
How We Use Your Information
We may use the personal information you provide to:
- Respond to your enquiries and tour requests
- Confirm and manage reservations
- Communicate with you before, during or after your tour when necessary
- Arrange entrance tickets or other services included in your chosen experience
- Personalize private tours according to your interests and requests
- Provide customer assistance
- Maintain the security and proper operation of our website
- Comply with applicable legal, accounting and administrative obligations
We do not sell or rent your personal information to third parties.
Your information is used only for legitimate purposes connected with your enquiry, booking, requested services or our legal obligations.
Sharing of Personal Information
We do not sell or rent your personal information.
When necessary to provide a service you have requested, certain information may be shared with trusted third parties involved in your tour or reservation. These may include:
- Museums, churches or attractions when participant information is required to issue entrance tickets
- Private boat, transportation or other service providers when included in your booking
- Booking and payment service providers used to process reservations and payments
- Website and technical service providers necessary for the operation and security of the website
- Public authorities when disclosure is required by applicable law
Only the information reasonably necessary to provide the relevant service will be shared.
Third-party providers process personal information according to their own legal and privacy obligations.
Data Retention & Security
We retain personal information only for as long as reasonably necessary to provide the requested services, manage reservations, respond to enquiries and comply with applicable legal or administrative obligations.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure.
When personal information is no longer required for the purposes for which it was collected, it will be deleted or securely disposed of, unless a longer retention period is required by law.
Your Privacy Rights
If you are located in the European Economic Area, you have certain rights regarding your personal information under applicable data protection laws, including the General Data Protection Regulation (GDPR).
Depending on the circumstances, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of certain processing activities
- Object to certain uses of your personal information
- Request data portability where applicable
- Withdraw your consent where processing is based on consent
You may exercise these rights by contacting us using the contact details provided on this website.
You also have the right to lodge a complaint with the competent data protection authority if you believe that your personal information has been processed in violation of applicable data protection law.
Cookies & Website Analytics
Our website may use cookies and similar technologies that are necessary for the proper functioning, security and performance of the website.
Some cookies may also be used to understand how visitors interact with the website and to help us improve its content and user experience.
Where required by applicable law, non-essential cookies will only be used after you have provided your consent through the website’s cookie consent system.
You can manage or withdraw your cookie preferences through the cookie settings available on the website. You may also control cookies through your browser settings.
If additional services such as analytics, online booking or payment systems are introduced, this Privacy Policy and the website’s cookie information will be updated where necessary.
Contact & Privacy Policy Updates
If you have any questions about this Privacy Policy or about how your personal information is handled, you may contact us through the contact details provided on this website.
We may update this Privacy Policy from time to time to reflect changes to our website, services, booking systems or applicable legal requirements.
Any updated version will be published on this page with the revised effective date.
Last updated: August 2026